The President, National Association of Telecommunications Subscribers, Chief Deolu Ogunbanjo, on Wednesday threatened telecom providers with litigation over non-payment of compensation for poor services.
Ogunbanjo told the News Agency of Nigeria in Lagos that the only alternative against the operators was litigation for refusing to compensate consumers for poor services rendered.
NAN reports that the association had written to the operators, under the aegis of the Association of Licensed Telecommunications Operators of Nigeria, demanding N5,000 compensation for each subscriber.
Ogunbanjo said the letter was sent to ALTON in July and copies made to the Nigerian Communications Commission, but that the operators had refused to respond.
He said the association gave the operators September 12 deadline to compensate their customers, a date which he said, had lapsed.
“We want to go to court right now and we are already filing our papers, not only for compensation. We are also filing a court action for the fact that there is no consumer management-compliant procedure and resolution,” the NATCOMS chief said.
Mr Gbenga Adebayo, the Chairman of ALTON, however, said the compensation being demanded by the subscribers was misplaced.
Punch
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